Terms & Conditions

Last Updated: January 1, 2025

Please read these terms carefully before using SoundConnect

1. Introduction

Welcome to SoundConnect Platform, These Terms & Conditions govern your access to and use of the SoundConnect website and services.

Important: By accessing or using SoundConnect, you agree to be bound by these Terms. If you disagree with any part of the Terms, you may not access the Service.

2. Account Terms

2.1 Eligibility

You must be at least 13 years old to use SoundConnect. If you are under 18, you must have parental or guardian consent to use our services.

2.2 Account Creation

To access certain features, you must register for an account. You agree to:

  • Provide accurate, current, and complete information
  • Maintain and promptly update your account information
  • Maintain the security of your password
  • Accept responsibility for all activities under your account
  • Notify us immediately of any unauthorized use of your account

2.3 Account Termination

We reserve the right to suspend or terminate your account if you violate these Terms or for any reason at our discretion.

3. Content & Intellectual Property

3.1 Your Content

You retain ownership of any audio content, images, text, and other materials that you upload to SoundConnect.

3.2 License Grant

By uploading Your Content, you grant SoundConnect a worldwide, non-exclusive, royalty-free license to:

  • Store, reproduce, and distribute Your Content on our platform
  • Publicly perform and display Your Content
  • Promote and market the SoundConnect service using Your Content
  • Make adaptations necessary to provide the service (e.g., format conversion)

3.3 Copyright Infringement

We respect intellectual property rights. If you believe your copyright has been infringed, please contact us at copyright@soundconnect.com with:

  1. Identification of the copyrighted work
  2. Location of the infringing material
  3. Your contact information
  4. A statement of good faith belief
  5. Your electronic signature

4. User Conduct & Prohibited Activities

You agree not to engage in any of the following prohibited activities:

4.1 Content Restrictions

  • Upload content that infringes any third-party rights
  • Share sexually explicit, violent, or hateful content
  • Distribute malware, viruses, or harmful code
  • Share personal information of others without consent
  • Upload content that promotes illegal activities

4.2 Platform Misuse

  • Attempt to gain unauthorized access to the Service
  • Interfere with or disrupt the Service
  • Use bots, scrapers, or other automated systems
  • Impersonate any person or entity
  • Harass, threaten, or intimidate other users

5. Payments & Subscriptions

5.1 Premium Features

Certain features of SoundConnect may require payment ("Premium Features"). By subscribing to Premium Features, you agree to:

  • Pay all applicable fees
  • Provide accurate billing information
  • Authorize us to charge your payment method

5.2 Subscription Terms

Subscriptions automatically renew every 3 months unless canceled at least 1-2 months before the end of the current period.

5.3 Refunds

We offer refunds on a case-by-case basis. Contact support@soundconnect.com within 5 days of purchase for refund requests.

6. Privacy & Data Protection

Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your information.

6.1 Data Collection

We collect information you provide directly, information from your use of the Service, and information from third parties.

6.2 Data Usage

We use your data to provide and improve our services, communicate with you, and ensure platform security.

7. Limitation of Liability

To the maximum extent permitted by law, SoundConnect shall not be liable for:

  • Any indirect, incidental, or consequential damages
  • Loss of data, profits, or business opportunities
  • User-generated content or conduct
  • Service interruptions or technical issues

Our total liability shall not exceed the amount you have paid us in the last 12 months.

8. Termination

We may terminate or suspend your access to the Service immediately, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties.

You may terminate your account at any time by contacting support or through your account settings.

9. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of significant changes by:

  • Posting the new Terms on this page
  • Sending an email notification
  • Displaying a notice within the Service

Your continued use of the Service after changes constitutes acceptance of the new Terms.

10. Governing Law & Dispute Resolution

10.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of SOUTH AFRICA/LIMPOPO, without regard to its conflict of law provisions.

10.2 Dispute Resolution

Any disputes arising from these Terms shall first be attempted to be resolved through informal negotiation. If unresolved, disputes shall be submitted to binding arbitration.

11. Contact Information

If you have any questions about these Terms, please contact us:

SoundConnect Legal Department

soundconnectlive@outlook.com

+27 81 603 4907

590 Rakgwadi, Jane Furse, CC 1085

Acceptance of Terms

By creating an account or using SoundConnect, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions.

If you do not agree to these Terms, please do not use our services.

Last Updated: January 1, 2025

Version 2.1.0